Frequently Asked Questions

Yes. You can add VAT or other taxes in the invoice Summary section by specifying the tax name (e.g. VAT, GST) and the percentage. MyOnlineInvoices automatically calculates the tax amount and updates the invoice total.

Choose a template from the Templates page, then on the Create Invoice page fill in your details (From), client details (Bill To), invoice date, items, and optionally discounts and taxes. Click "Create Invoice" (or "Generate PDF" if you're not signed in). The PDF will download automatically.

MyOnlineInvoices is focused on professional invoices. Currently we generate invoice PDFs only. Each invoice can include your branding, line items, discounts, taxes, payment terms, and notes.

No. You can create and download a PDF invoice without an account. Sign up if you want to save invoices, use multiple companies, access your dashboard, and manage invoice status (e.g. mark as paid).

Yes. When you create an invoice (signed in or as a guest), the PDF download starts automatically. From your Invoices list you can open any invoice and download the PDF again at any time.

Yes. If you're signed in, go to Invoices, open the invoice, and click Edit. You can change details, items, taxes, template, and more. The PDF is regenerated when you save.

You can choose from multiple templates, set currency, add your logo, and fill in your business and client details. You can add line items, multiple discounts and taxes, shipping and amount paid, payment terms, PO number, notes, and terms and conditions.

Yes. When creating an invoice, enable "Use custom invoice number" and enter your own number (e.g. INV-2024-001). The layout and style come from the template you choose (Classic, Modern, Minimal, etc.).

Your default currency (set in Settings) is applied to new invoices. Company selection and template are chosen per invoice. Each invoice can have its own number, dates, and terms.

In the invoice Summary sidebar, use the Tax section to add one or more taxes: enter a name (e.g. VAT, GST) and a percentage. The app calculates the amount and adds it to the total. You can add multiple tax lines.

Yes. Add your companies in Settings (My Companies), then when creating an invoice choose the company from the dropdown. The selected company's name, email, address, and logo will auto-fill the From section.

Bill To (client) details are entered per invoice. We don't store a separate customer list, so you fill in client name, email, and address for each new invoice. You can leave optional fields blank.

Customer information is stored on each invoice (name, email, address, phone, tax ID). We don't have a standalone customer database; client details are part of the invoice record.

Yes. In your Invoices list you can filter by status (Draft, Pending, Sent, Paid, Overdue, Cancelled) and mark invoices as Paid. Status helps you track what's been sent and paid.

Yes. Sign in with your account on any device to access your dashboard, invoice list, and settings. Your invoices and companies are synced to your account.

MyOnlineInvoices offers a free plan: create and download invoices, use multiple templates and currencies, and optional sign-up to save invoices and use multiple companies. No trial period—you can use the free features without time limits.

We don't use a time-limited test plan. Free features remain available. If you have an account, your saved invoices and companies stay available as long as you use the service.

MyOnlineInvoices currently focuses on free invoice creation and PDF export. Registered users get saved invoices, multiple companies, dashboard, and status management at no charge. Check our Terms and Pricing for any future plans.

There is no paid subscription required to use the core features. You can use the site without an account or create a free account and use it for as long as you like. If we introduce paid plans, cancellation terms will be stated in the Terms of Service.

On the login page, use the "Forgot password?" link if available. If you don't see it, contact us via the Contact page and we can help you regain access to your account.

Use our Contact page to send a message—it opens your email client with our support address. You can also email us directly for support, feedback, or partnership inquiries. We aim to respond within 1–2 business days.

Check this FAQ for common questions, visit the About page for an overview of features, and use the Contact page to reach support. For legal or policy questions, see our Terms of Service and Privacy Policy.